Thursday, April 21, 2011

White Plains Honda has received a new 5 star review on Google Maps!

Finally someone has figured out how to sell cars! I am from Louisville, Ky and found a pre-owned Honda Ridgeline that I wanted on the internet through Yahoo Cars. The dealership happened to be in White Plains, NY (about 800 miles away) so I thought it was probably not going to be feasible to go there to get it and kept looking... I could not help myself from coming back time and again because the vehicle was priced better, had less mileage, was Honda certified and from the pictures looked to be in perfect shape compared to the vehicles in my immediate area. On a whim, I thought I would give them a call and at least talk to them about it. BEST DECISION I EVER MADE. My salesman, Majid Zeeshan, was knowledgeable,friendly, and made me very comfortable in just a few short minutes on the phone. He, like everyone else at White Plains Honda was looking to build a long-term customer - not just sell a vehicle. We talked for several minutes and he gave me all the details on the vehicle and I put in an offer (one that I thought would be rejected), after a few minutes I got a call back and too my surprise - my offer was accepted. This immediately set off alarm bells, but after talking with Zeeshan and hearing him explain the philosphy of customers first that is the defining element on which their dealership is based, I once again felt very comfortable with my decision. I got off the phone booked a one way ticket to New York and once I had the date and times called Zeeshan back to get information on the best way to get from the airport to their dealership. Zeeshan said "Don't worry about it. I'll pick you up on my way to work so you won't have to spend time and money on transportation." Three days later I arrived in New York Laguardia and fifteen minutes after that - Zeeshan was there to get me. We got to the dealership after about a 35 minute drive and I immediately asked to see my vehicle - everything was better than I had imagined. Zeeshan had decribed the vehicle to a tee including every little scratch, the smell of the interior (my allergies would have been sorely tested if this had been a smoking vehicle)to the cleanliness of the underbody of the vehicle. I was extremely pleased and even happier after he tossed me the keys and told me to make myself at home. I spent the next hour going over the vehicle trying to find something that would justify my original skepticism, but found nothing I could even mildly complain about and all the while, I was constantly stopping to meet someone else from the dealership that had found that I came all the way from Kentucky to buy a vehicle and they just wanted to thank me for showing that kind of trust in their dealership. EVERYONE at White Plains Honda impressed me as sincere and genuine and like the dealership and vehicles on the lot was classy, neat, organized, and hard working. I am an IT consultant and have worked with several auto dealerships in the past and present, so I am very aware of the inner workings and how the backside is normally run - these guys have stepped away from the norm and their approach is a winner in my book! I will recommend them to my friends and family and the next vehicle I buy - I will definitely look to White Plains Honda before I look anywhere else. It is the only vehicle I have purchased (from about 30 new and used over the years) where I felt like I got the best deal I could get and was still happy about it a few weeks later! Thank you White Plains and special thanks to Zeeshan

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