White Plains Honda 4.8 Star Rating on Dealer Rater

henrymavis
9/19/2010 9:53:11 PM
I recommend this dealer: Yes

Employee(s) Dealt With: Zeeshon, Jerzy

My Review of White Plains Honda:
Zeeshon did a great job communicating with us--via email, phone, and text before we came, and was patient, never pushy, friendly and professional when we came to see the car.

Summary: very responsive, accurate and reliable information; no game playing or pressure; friendly and professional atmosphere; very respectful (compared to other dealers I've been to!).

We also like the way Zeeshon and his manager/colleague Jerzy worked together. We spent alot of time mulling things over, and they never pushed for an answer, but were always ready with answers to our questions.

I had found the Honda Accord 03 on their website at midnight, and sent an email asking for more info. By the next morning--really, just hours later--I got a response. When I phoned, I spoke to Zeeshon who went out to the lot, found the car, took photos and texted them to me, gave me a very accurate description of what he saw, and immediately sent me the carfax on this and another car we were considering.

He almost sold the car over the telephone! he was specific, and accurate, nothing was embellished, but he showed the right level of enthusiasm for the good condition the car was in.

Throughout the day, he texted me answers to the questions we had. The next day, we drove to White Plains Honda. It is clean, friendly, professional, and Zeeshon got there early to make sure we got to do a thorough test drive.

They were fair with us on the pricing, sweetened the deal to make us comfortable, and were patient and available without pushing as we made the decision to buy the car.

There were a few items that both Jerzy and Zeeshon felt could be repaired as part of our purchase price, and we are going tomorrow morning to finish that. I expect it to be smooth.

Since our whole neighborhood was watching this car search go on---recent college grad buying first car with hard-earned savings--everyone is asking us where we got the car. Several thought it was new. We have recommended White Plains Honda and Zeeshon in particular at least five times already.

Count us pleased and grateful.