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White Plains Honda - (4.8) Star Review on DealerRater

• From the minute I spoke to Internet Sales over the phone, my experience was easy - stress free. I made an appointment for next day, my sales man was waiting for me. He was kind, friendly, upbeat and listened to what I wanted. What impressed me the most was how knowledgeable he was about the vehicle and the time he took to show me the new features on the vehicle. This made all the difference. He offered me the choice of test driving again! even though I had already test drove vehicle at a different honda dealer day before - he offered again AND gave me choice of local or highway test drive! He was patient and worked with me. I will definitely recommend people to James for more sales. I was dissapointed with monthly payment as I really wanted to be lower than 300.00 month but in the end I feel the car is worth what I am paying. The only other thing that I was not happy with, what the total time I was at the dealer. Took 6hrs total from the time I walked in, to the time I drove away with my new car. Too long! And no refreshments at dealer. Children's area I recommend to have a TV with DVD movies they can watch. Maybe have vending machine for people to get snacks. And definitely try and limit the total transaction to 4hr MAX! 6hrs way too long! Especially when you have small children with you. -karentejeda